Questions about warranties and warranty claims can be made by calling 1800 938 768 or emailing firstname.lastname@example.org.
What This Warranty Covers
This is a "Limited" warranty. This warranty covers any defects in materials and workmanship and warranty only applies to the original purchaser and is not transferable. This warranty is also only valid if the original purchase was made from an authorised Wet Sounds™ dealer.
How Long Coverage Lasts
This warranty runs for one year from the date of the purchase.
What Is Not Covered
This warranty does not cover fading or discolouration caused by exposure to sunlight or chemicals such as ammonia, household bleach, or any cleaning material that contains abrasive substances (For information on how to prevent fading or discolouration, consult for recommendations on cleaning products). WetSounds does not cover the cost for removal and reinstallation of any kind. Additionally, shipping TO WetSounds is covered by the purchaser. This warranty is void and inapplicable if WetSounds deems that the product was abused or misused; including but not limited to:
- Speaker products that has been improperly-powered (under or over powered), causing thermal (burnt voice coil) and/or mechanical failure (torn surrounds or spiders);
- Damage caused by accident, mishandling, improper installation, negligence, normal wear and tear, excessive water or heat damage;
- Freight damage;
- Products that have been altered in any way; and,
- Product owned by anyone other than the original purchaser from an authorised Wet Sounds dealer. (The warranty is not transferable and will not apply to products purchased from unauthorised dealers.)
WetSounds is not responsible for any damages to a consumer's boat or person from a product failure. The warranty is void if WetSounds deems the product was installed or used improperly. WetSounds shall not be responsible for any incidental or consequential damages, except to the extent provided (or prohibited) by applicable law. This warranty gives you specific legal rights, and you may also have other rights which vary from state.
What WetSounds Will Do
WetSounds will repair any part of your product that proves to be defective in materials or workmanship. In the event repair is not possible, WetSounds will replace the product in question. If it is deemed necessary WetSounds will either replace the entire product with a refurbished unit or it will be replaced with a model that is similar in price if that model is no longer available. Labour cost and materials needed to complete this service will be at no charge to the purchaser. Additionally, the cost of shipping TO the consumer is also covered under this warranty.
How to Obtain Warranty Service
Contact your purchase contact. A service representative will assist you in the necessary actions to verify that the problem that you are experiencing is covered under warranty. If it is in fact a warranty issue, WetSounds will issue an RA number for tracking purposes and give instructions on sending the product in for evaluation.
Products sold on any non-authorised web site or internet auction site are void of any and all manufacturer's warranty. Please contact WetSounds at 1300 776 925 or visit our web site at wetsounds.com.au/dealers to search for an authorised site and/or an authorised retailer near you.
Caution & Respect
Wet Sounds™ speakers can achieve very high sound pressure levels. Please use this product responsibly. Be aware that sound travels great distances across water so please respect other boaters especially while loading/unloading at the ramp or dock. WetSounds is not responsible for any violations of the law that may be a direct result of excessive volume. Please abide by the rules but have fun doing it.